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This Privacy Policy explains how NEUS Network, Inc. (“NEUS,” “we,” “us,” or “our”) handles data for our docs, APIs, hosted verification flows, and related product surfaces.

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What We Collect

We may collect the following categories of data:
  • Wallet addresses and public blockchain identifiers
  • Verification request metadata such as timestamps, verifier IDs, success or failure status, and related technical logs
  • Optional profile data that a user chooses to publish or connect, such as public social handles, profile images, bios, and display names
  • Billing and payment records needed to deliver paid services
  • Support and security-report information that users send to us directly

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What We Do Not Ask For

We do not ask users to send us:
  • Private keys or seed phrases
  • Government identity documents unless a separate third-party flow clearly requires them
  • Passwords for third-party services

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Cookies and Session Data

NEUS may use cookies or similar session mechanisms where needed to operate hosted login, hosted verification, or account features. These technologies are used for service operation, security, and user session continuity.

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How We Use Data

We use data to:
  • deliver verification and proof services
  • operate docs, APIs, profiles, and hosted product flows
  • protect the service against abuse and security incidents
  • provide billing, support, and service administration
  • comply with legal obligations

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Public and Private Content

  • Some proofs or references may point to public networks or public content systems.
  • Some product features allow users to choose whether proof-related content is public, private, or limited in visibility.
  • Public blockchain or public network data may remain publicly accessible outside NEUS even if a related NEUS surface changes.

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Retention

We keep data for as long as needed to operate the service, meet legal obligations, resolve disputes, and protect the platform. Retention may vary by data type, service logs, billing records, support requests, and user-controlled profile or proof settings.

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Third-Party Services

NEUS may rely on third-party infrastructure, payment providers, storage providers, and identity or verification providers where needed to operate the service. Those providers may process data according to their own terms and policies.

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Your Choices

Depending on the product surface, users may be able to:
  • update or delete profile information
  • disconnect optional linked accounts
  • choose whether certain proof-related information is public
  • stop using the service at any time
Requests for access, deletion, or other privacy questions can be sent to info@neus.network.

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Contact

For privacy questions or data requests, contact:
  • Email: info@neus.network
This policy is provided for general information only and is not legal advice.