Information We Collect
Do not send NEUS a private key, seed phrase, account password, or information that is not needed for the feature you are using.
Some identity checks use a third-party service to create a privacy-preserving proof. In those flows, the provider may inspect an identity document, while NEUS is designed to receive the proof result or derived identifier rather than the document itself. The provider’s notice applies to its processing.
How We Use Information
We use personal information only for the following purposes:
We do not use personal information for advertising profiles, targeted advertising, or data-broker services. We do not sell personal information or share it for cross-context behavioral advertising, and we have not done so in the preceding 12 months.
We use account credentials and other sensitive personal information only to provide and secure the feature you request. We do not use it to infer personal characteristics.
Google User Data
Signing in with Google and connecting Google as an agent capability are separate choices:- Google sign-in requests basic identity information, such as your Google account identifier, name, profile image, and email address, to authenticate you and link the sign-in method to your NEUS account.
- Google connection requests
Gmail read-onlyandGoogle Drive read-onlyaccess. This permits NEUS to retrieve Gmail messages and Drive files, including Google Sheets files, only when you ask an assistant or agent to use that connection. NEUS does not request permission to send email, modify mail, or edit or delete Drive files through this connection.
- Access: NEUS accesses data only through the permissions you approve and only to provide the user-facing feature you request.
- Use: Retrieved data is used to answer your request, perform the tool action, and show or save the result in your private NEUS session or receipt when that feature is enabled.
- Storage: OAuth tokens are stored as encrypted private records. Retrieved content may be retained in a private chat, job, or execution receipt if it forms part of that record.
- Sharing: Data may be processed by the NEUS hosting stack and, when needed to answer your request, by the hosted AI provider or the AI provider you selected. It is not shared for advertising or unrelated purposes.
- AI training: NEUS does not use raw or derived Google Workspace data to train or improve a generalized artificial-intelligence or machine-learning model.
- Control: You can disconnect Google in NEUS. NEUS removes the local connection and attempts provider-side revocation. You can also revoke access from your Google Account connections.
Other Connected Providers
NEUS may offer sign-in or connected-account access from providers such as Microsoft and GitHub.- A Microsoft connection may request basic identity information plus read-only access to Outlook mail and OneDrive files.
- A GitHub connection may request profile, organization, repository, and file access. GitHub’s
repopermission can cover private repositories when you approve it. - Other sign-in providers may supply the account identifier and basic profile information shown on their consent screen.
AI and Automated Processing
NEUS sends prompts, relevant conversation context, and requested tool results to an AI provider when you use assistant or agent features.- NEUS-hosted inference uses RedPill, which routes supported models through confidential-computing infrastructure.
- If you provide your own key, NEUS sends the request to the provider you selected, such as OpenAI, Anthropic, Google Gemini, OpenRouter, or another configured provider.
- Information from Gmail, Drive, Outlook, OneDrive, GitHub, or another connected service is included in model context only when needed to complete the action you requested.
When We Disclose Information
We disclose personal information only as needed:- to service providers that host, secure, support, or process the Service;
- to a connected provider or AI provider when you direct the interaction;
- to another user or the public when you choose public visibility or submit information to a public network;
- to an organization administering a workspace you join;
- to comply with law, enforce our agreements, or protect users, NEUS, and others; or
- as part of a merger, financing, acquisition, or sale, subject to appropriate confidentiality protections.
Providers may process information in the United States and other countries. Those countries may have different privacy laws. Where applicable law requires a transfer safeguard, we use the safeguard available for the relevant provider arrangement. Contact us if you need information about a transfer that affects you.
Public Networks and Visibility
You control whether supported profile, proof, and file content is private or public. Before publishing:- public proof references, wallet addresses, transaction records, and smart-contract events may be permanently visible on a blockchain;
- public files may be stored through IPFS or public object storage and copied by others; and
- deleting your NEUS profile cannot erase data already written to a public blockchain or copied outside NEUS.
Cookies and Similar Storage
NEUS uses first-party cookies and local browser storage that are necessary for authentication, security, wallet connection, preferences, and continuity of a requested flow. The primary authentication cookie is protected from browser-script access and is sent only with qualifying requests. Connected providers may set their own cookies when you visit their sign-in or consent pages. NEUS does not use third-party advertising cookies. Because we do not sell data or use it for targeted advertising, the Service does not currently respond differently to browser “Do Not Track” signals.Retention and Deletion
We keep information only for the period needed for the purposes described above:- account, profile, private proof, connection, chat, and agent records remain until you delete or revoke them, delete your profile, or they are no longer needed;
- connected-provider credentials remain until you disconnect, reconnect and replace them, the provider invalidates them, or you delete your profile;
- authentication and OAuth transaction data expires after the applicable security period;
- service, security, and diagnostic records remain for the period needed to operate, secure, and audit the Service; and
- payment, dispute, and compliance records remain as required by tax, accounting, fraud-prevention, and other laws.
Security
NEUS uses administrative, technical, and organizational measures designed to protect personal information. These include:- encrypted network connections;
- server-side credentials and protected authentication cookies;
- encryption of connected-account tokens and user-provided secrets;
- authenticated access to private files and private proof content;
- signed service-to-service requests and scoped access controls;
- rate limits, abuse controls, security monitoring, and incident logging; and
- separation of public and private storage paths.
Your Privacy Rights
Depending on where you live, you may have the right to:- access or receive a copy of your personal information;
- correct inaccurate information;
- delete personal information;
- restrict or object to certain processing;
- withdraw consent, without affecting earlier lawful processing;
- receive portable data;
- appeal our response to a request; and
- complain to your local data-protection authority.
info@neus.network. We may need to verify your account, wallet control, or identity before completing a request. An authorized agent may submit a request where local law permits. We will not discriminate against you for exercising a privacy right.
NEUS does not offer an opt-out of sale or targeted advertising because NEUS does not engage in those activities.
Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. If you believe a child has provided personal information to NEUS, contact us so we can investigate and delete it where required. Users must also meet any higher minimum age required by local law or by a connected provider.Changes to This Policy
We may update this policy when the Service or legal requirements change. We will post the updated policy with a new date. If a change materially affects how we use information already collected, we will provide additional notice and obtain consent where required before using that information for the new purpose.Contact
For privacy questions or requests:- Email:
info@neus.network - Mail: NEUS Network, Inc., 1111B S Governors Ave STE 39950, Dover, DE 19904, USA